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SHIPPING & RETURNS

Shipping & Returns Policy

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Orders Fulfilled by Amazon, Lulu, or IngramSpark

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  • If you purchased the book through Amazon, Lulu, or IngramSpark, shipping and returns will be handled in accordance with their respective policies.

  • Please refer to:

  • Any issues with orders from these platforms must be addressed directly with them.

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Orders Fulfilled by the Author

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Processing Time

  • Orders placed directly with the author are processed within 5 business days after payment is received unless otherwise indicated.

  • Orders placed on weekends or holidays will be processed the next business day.

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Shipping Rates & Delivery Estimates

  • Shipping costs are calculated at checkout based on your location.

  • Estimated delivery times:

    • Domestic (U.S.): 7-10 business days

    • International: 7-14 business days (varies by location)

  • A tracking number will be provided once your order has shipped.

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International Shipping

  • I can ship to most countries worldwide.

  • Customs & Import Fees: Buyers are responsible for any customs duties, VAT, or taxes imposed by their country.

 

Lost or Delayed Packages

  • If your package is delayed beyond the estimated delivery time, please contact me at JackRogersAuthor@gmail.com.

  • I am not responsible for lost or stolen packages once they are marked as “delivered” by the carrier.

 

Return Eligibility

I accept returns for:
✅ Damaged or defective books (please provide photos).
✅ Incorrect items received (must be in original condition).
🚫 I do not accept returns for buyer’s remorse or digital products (eBooks, PDFs).

 

How to Request a Return

  1. Email JackRogersAuthor@gmail.com within 5 days of receiving your order with:

    • Your order number

    • A photo of the issue (if applicable)

  2. If approved, I will provide return instructions.

  3. Refunds are processed 5 days after we receive the returned item.

 

Exchanges

If you receive a damaged or defective book, I will replace it free of charge.

 

Cancellations

Sales are final. Once an order has been processed, I cannot guarantee cancellation.

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Contact Us

For any shipping or return inquiries regarding orders placed directly with the author, please reach out at JackRogersAuthor@gmail.com.

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